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DL382 0CK 0CJ 0CL 0HL Transmission Abnormal Noise when in reverse

Initial complaints: Reverse on an even road, a “Ka Ka” sound was heard from the lower section of the engine bay

Cause: The sound may come from the end of the transmission or from the dual-mass flywheel

Solution: Readjusting the dual-mass flywheel may address this issue.

  1. To confirm the symptom: close all windows, reverse on even road and the noise comes from the transmission (noise evaluation must be done in the vehicle with all windows closed)
  2. Lift the vehicle, video records the flywheel in motion when the gear is in P and R as reference points for later steps.
  3. Note that you may need to use VW tool T40169 / T40170
    • Step 1:
    • 1. Remove 3 bolts, and keep the bolt in its original position (Distance the flywheel a little from the engine to ensure these two are not in contact.)
    • 2. 2NM to pre-tighten all 3 bolts.
    • 3. 60NM to tighten all 3 bolts.
    • Test the vehicle. If the noise persists, follow step 2
    • Step 2:
    • 4. Remove 3 bolts again, and rotate them for 60 degrees
      • 5. 2NM to pre-tighten all 3 bolts.
      • 6. 60NM to tighten all 3 bolts.
      • Test the vehicle. If the noise persists, proceed with step 2 again and keep rotating the bolts until they have been rotated for 240 degrees.

If the issue persists and the sound is indeed from the flywheel, consider replacing the flywheel.